SaaS Backup license renewal fails using Edge browser
- Views:
- 120
- Visibility:
- Public
- Votes:
- 0
- Category:
- saas-backup
- Specialty:
- legacy
- Last Updated:
- 6/10/2021, 10:08:29 AM
Applies to
- SaaS Backup for Microsoft Office 365
- Microsoft Edge web browser
Issue
- SaaS Backup license renewal fails
- Error message:
Failed to renew your license subscription. Invalid data provided
- Update License Subscription pop-up screen is not showing information for SERIAL NUMBER: nor PROTOCOL:
Example: