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Restore of Exchange with Single Mailbox Recovery not possible

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345
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Public
Votes:
7
Category:
single-mailbox-recovery-smbr
Specialty:
legacy
Last Updated:

Applies to

  • SnapCenter Server (SC) 4.3.1P2
  • Single Mailbox Recovery (SMBR) 8.3
  • Raw Device Mapping (RDM)

Issue

  • Restore of Exchange with Single Mailbox Recovery not possible
  • Log file "<install_path>\NetApp\SnapCenter\SMCore\SnapDriveSALDebug.log" error: 

[...] Retrieval of IGroup information-successful
[...] --IgroupManagementServiceProvider::GetIgroup
[...] <svm_name>:/vol/<volume_name>/<lun_name> is not RDM. Get Host Initiator.
[...] query: select * from MSFT_InitiatorPort
[...] scope: \\DNBF-MMNC1\root\Microsoft\Windows\Storage
[...] Error: Failed to get initiator information

 

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