Unable to access ActiveIQ Unified Manager after successful backup restore
Applies to
Active IQ Unified Manager 9.13
Issue
ActiveIQ Unified Manager service fails to start after the remote restore operation. The service runs for 15-20 seconds and then stops. The issue is seen on both the MySQL and Snapshot-based remote restore on the Windows platform.
- OCIE/server.log (jboss) shows the following error
2023-09-08 09:12:00,267 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 57) WFLYCTL0013: Operation ("add") failed - address: ([
("subsystem" => "elytron"),
("key-store" => "ServerKeyStore")
]) - failure description: "WFLYELY01206: Unable to decrypt expression '${ENC::jboss-resolver:RUxZAUMQeQpNEBKYfYkwn0QS9MzuMc8xGcj9mrCMFq4sl1QbEg8hE35t0w1HuYYevn20fdisviurdF1xqpR5fppnh7NpaQ==}'."
2023-09-08 09:12:00,267 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 16) WFLYCTL0013: Operation ("add") failed - address: ([
("subsystem" => "datasources"),
("data-source" => "onaro_pool")
]) - failure description: "WFLYELY01206: Unable to decrypt expression '${ENC::jboss-resolver:RUxZAUMQV4FGrQzK7auVYh3IA9uDYeDMB6eOqNvffHIuZwZbcVFvdQL0dAFScyCGFZF2sum+}'."
2023-09-08 09:12:00,287 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 57) WFLYCTL0013: Operation ("add") failed - address: ([
("subsystem" => "elytron"),
("key-store" => "ServerTrustStore")
]) - failure description: "WFLYELY01206: Unable to decrypt expression '${ENC::jboss-resolver:RUxZAUMQfUyu2+gbuRlVEJAG9dB4F0eG5nW3WTwooEKDdhc89oJcWRGuY0SdI1j2H3ULKhyl6A0GKUUBVOzy5YlD/uAaZA==}'."
2023-09-08 09:12:00,287 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 16) WFLYCTL0013: Operation ("add") failed - address: ([
("subsystem" => "datasources"),
("data-source" => "onaro_pool_acq")
]) - failure description: "WFLYELY01206: Unable to decrypt expression '${ENC::jboss-resolver:RUxZAUMQV4FGrQzK7auVYh3IA9uDYeDMB6eOqNvffHIuZwZbcVFvdQL0dAFScyCGFZF2sum+}'."
2023-09-08 09:12:00,287 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 57) WFLYCTL0013: Operation ("add") failed - address: ([
("subsystem" => "elytron"),
("key-manager" => "ServerKeyManager")
]): org.jboss.msc.service.ServiceNotFoundException: service org.wildfly.security.key-store.ServerKeyStore not found
at org.jboss.msc@1.4.13.Final//org.jboss.msc.service.ServiceContainerImpl.getRequiredService(ServiceContainerImpl.java:674) [jboss-msc-1.4.13.Final.jar:1.4.13.Final]
at org.jboss.as.controller@18.0.0.Final//org.jboss.as.controller.OperationContextImpl$OperationContextServiceRegistry.getRequiredService(OperationContextImpl.java:2297) [wildfly-controller-18.0.0.Final.jar:18.0.0.Final]
at org.wildfly.extension.elytron@18.0.0.Final//org.wildfly.extension.elytron.ElytronExtension.getRequiredService(ElytronExtension.java:164)
at org.wildfly.extension.elytron@18.0.0.Final//org.wildfly.extension.elytron.SSLDefinitions.getModifiableKeyStoreService(SSLDefinitions.java:1616)
at org.wildfly.extension.elytron@18.0.0.Final//org.wildfly.extension.elytron.SSLDefinitions$1.getValueSupplier(SSLDefinitions.java:557)
at org.wildfly.extension.elytron@18.0.0.Final//org.wildfly.extension.elytron.TrivialAddHandler.performRuntime(TrivialAddHandler.java:77)
at org.jboss.as.controller@18.0.0.Final//org.jboss.as.controller.AbstractAddStepHandler$1.execute(AbstractAddStepHandler.java:164) [wildfly-controller-18.0.0.Final.jar:18.0.0.Final]
at org.jboss.as.controller@18.0.0.Final//org.jboss.as.controller.AbstractOperationContext.executeStep(AbstractOperationContext.java:1045) [wildfly-controller-18.0.0.Final.jar:18.0.0.Final]
at org.jboss.as.controller@18.0.0.Final//org.jboss.as.controller.AbstractOperationContext.processStages(AbstractOperationContext.java:777) [wildfly-controller-18.0.0.Final.jar:18.0.0.Final]
at org.jboss.as.controller@18.0.0.Final//org.jboss.as.controller.AbstractOperationContext.executeOperation(AbstractOperationContext.java:466) [wildfly-controller-18.0.0.Final.jar:18.0.0.Final]
at org.jboss.as.controller@18.0.0.Final//org.jboss.as.controller.ParallelBootOperationStepHandler$ParallelBootTask.run(ParallelBootOperationStepHandler.java:384) [wildfly-controller-18.0.0.Final.jar:18.0.0.Final]
at org.jboss.threads@2.4.0.Final//org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35) [jboss-threads-2.4.0.Final.jar:2.4.0.Final]
at org.jboss.threads@2.4.0.Final//org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1990) [jboss-threads-2.4.0.Final.jar:2.4.0.Final]
at org.jboss.threads@2.4.0.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486) [jboss-threads-2.4.0.Final.jar:2.4.0.Final]
at org.jboss.threads@2.4.0.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1348) [jboss-threads-2.4.0.Final.jar:2.4.0.Final]
at java.base/java.lang.Thread.run(Thread.java:829) [java.base:]
at org.jboss.threads@2.4.0.Final//org.jboss.threads.JBossThread.run(JBossThread.java:513) [jboss-threads-2.4.0.Final.jar:2.4.0.Final]
2023-09-08 09:12:00,287 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 16) WFLYCTL0013: Operation ("add") failed - address: ([
("subsystem" => "datasources"),
("data-source" => "onaro_pool_model")
]) - failure description: "WFLYELY01206: Unable to decrypt expression '${ENC::jboss-resolver:RUxZAUMQV4FGrQzK7auVYh3IA9uDYeDMB6eOqNvffHIuZwZbcVFvdQL0dAFScyCGFZF2sum+}'."
2023-09-08 09:12:00,287 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 16) WFLYCTL0013: Operation ("add") failed - address: ([
("subsystem" => "datasources"),
("data-source" => "vmware_pool_model")
]) - failure description: "WFLYELY01206: Unable to decrypt expression '${ENC::jboss-resolver:RUxZAUMQV4FGrQzK7auVYh3IA9uDYeDMB6eOqNvffHIuZwZbcVFvdQL0dAFScyCGFZF2sum+}'."
2023-09-08 09:12:00,287 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 16) WFLYCTL0013: Operation ("add") failed - address: ([
("subsystem" => "datasources"),
("data-source" => "vmware_pool_performance")
]) - failure description: "WFLYELY01206: Unable to decrypt expression '${ENC::jboss-resolver:RUxZAUMQV4FGrQzK7auVYh3IA9uDYeDMB6eOqNvffHIuZwZbcVFvdQL0dAFScyCGFZF2sum+}'."