Unable to access ActiveIQ Unified Manager after successful backup restore
- Views:
- 223
- Visibility:
- Public
- Votes:
- 0
- Category:
- active-iq-unified-manager
- Specialty:
- om
- Last Updated:
- 4/25/2025, 1:14:25 AM
Applies to
Active IQ Unified Manager (AIQUM) 9.13
Issue
ActiveIQ Unified Manager service fails to start after the remote restore operation. The service runs for 15-20 seconds and then stops. The issue is seen on both the MySQL and Snapshot-based remote restore on the Windows platform.
- OCIE/
server.log
(jboss) shows messages similar to the following errors:
2023-09-08 09:12:00,267 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 57) WFLYCTL0013: Operation ("add") failed - address: ([
("subsystem" => "elytron"),
("key-store" => "ServerKeyStore")
]) - failure description: "WFLYELY01206: Unable to decrypt expression '${ENC::jboss-resolver:RUxZAUMQeQpNEBKYfYkwn0QS9MzuMc8xGcj9mrCMFq4sl1QbEg8hE35t0w1HuYYevn20fdisviurdF1xqpR5fppnh7NpaQ==}'."
...
2023-09-08 09:12:00,287 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 57) WFLYCTL0013: Operation ("add") failed - address: ([
("subsystem" => "elytron"),
("key-manager" => "ServerKeyManager")
]): org.jboss.msc.service.ServiceNotFoundException: service org.wildfly.security.key-store.ServerKeyStore not found
2023-09-08 09:12:00,287 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 16) WFLYCTL0013: Operation ("add") failed - address: ([
("subsystem" => "datasources"),
("data-source" => "onaro_pool_model")
]) - failure description: "WFLYELY01206: Unable to decrypt expression '${ENC::jboss-resolver:RUxZAUMQV4FGrQzK7auVYh3IA9uDYeDMB6eOqNvffHIuZwZbcVFvdQL0dAFScyCGFZF2sum+}'."