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NetApp Knowledge Base

The proxy server timed out waiting for the ontapi server at address

Last Updated:

Applies to

  • OnCommand Unified Manager (OCUM)
  • ONTAP 9


  • OnCommand Unified Manager is not able to monitor a cluster.
  • Error in the OCUM zapi-outbound.log is seen:

DEBUG [collection-completion-0] Received ZAPI response for storage-bridge-get-iter from:
<?xml version='1.0' encoding='UTF-8' ?>
<!DOCTYPE netapp SYSTEM 'file:/etc/netapp_gx.dtd'>
<netapp version='1.150' xmlns=''>
<results reason="The proxy server timed out waiting for the ontapi server at address" status="failed" errno="13114"/></netapp>


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