Skip to main content
NetApp Knowledge Base

OnCommand Unified Manager (Cluster Mode) backup jobs fail when CommVault Simpana runs aux copies

  1. Last updated
  2. Save as PDF
Views:
602
Visibility:
Public
Votes:
0
Category:
oncommand-unified-manager
Specialty:
legacy
Last Updated:

Applies to

  • CommVault Simpana/IntelliSnap
  • NetApp SnapProtect
  • OnCommand Unified Manager (UM) 6.x / 7.x

Issue

NetApp Unified Manager jobs fail with a consistent 'is currently locked by another service' message.

e.g., DEBUG [cvbackup] [http-443-14] [resource-lookup] [c.n.autozapi.server.ApiDispatcher] Error while handling API request ResourceLookupRequest: No resource 'snapshotnamehere' of type 'snapshot' was found in volume 'vservername:/volnamehere'.

com.netapp.dfm.app.common.exception.APIException: No resource 'snapshotnamehere' of type 'snapshot' was found in volume 'vservername:/volnamehere'.

-OR-

ERROR [cvbackup] [job-157] [conform(storageService=servicename)|Storage service member lock request.] [com.netapp.dfm.job.JobEngine] Error executing job jobname:morejobname:extramorejobname:endjobname task jobname:morejobname:extramorejobname:endjobname
Storage service member 'vservername:/volnamehere' of storage service 'servicename' is currently locked by another operation ([jobname:morejobname:extramorejobname:endjobnameAB]).
java.lang.RuntimeException: Storage service member 'vservername:/volnamehere' of storage service 'servicename' is currently locked by another operation ([jobname:morejobname:extramorejobname:endjobnameAB]).

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.