OnCommand Application installation fails to start Server Services due to port conflict with World Wide Web Publishing service
Applies to
Any of the following OnCommand Applications installed on a Windows Host.
- OnCommand Insight (OCI)
- Data WareHouse (DWH)
- OnCommand Unified Manager (UM)
- OnCommand Workflow Automation (WFA)
Issue
- Look at the CLI output of:> netstat -ano| findstr -i 80 you will we see: SYSTEM (PID 4) is LISTENING on Port 80. (the World Wide Web Publishing service starts as PID 4 by default)
- The Deployment files all resolve as a .failed
- Within the System Logs you could possibly see the following error at the beginning of the cascade of failures:
Services which failed to start: service jboss.undertow.listener.default: org.jboss.msc.service.StartException in service jboss.undertow.listener.default: Could not start http listener.
20XX-XX-XX 16:05:17,892 INFO [org.jboss.as.connector.subsystems.datasources] (msc service thread 1-3) JBAS010409: Unbound Datasource [Java:/onaro_pool_acq]
20XX-XX-XX 16:05:17,908 INFO [org.jboss.as.connector.deployers.jdbc] (msc service thread 1-8) JBAS010418: Stopped Driver service with driver-name = h2
20XX-XX-XX 16:05:17,908 INFO [org.jboss.messaging] (msc service thread 1-2) JBAS011605: Unbound messaging object to jndi name java:jboss/DefaultJMSConnectionFactory
20XX-XX-XX 16:05:17,908 INFO [org.jboss.as.connector.subsystems.datasources] (msc service thread 1-4) JBAS010409: Unbound Datasource [Java:/onaro_pool]
20XX-XX-XX 16:05:17,908 INFO [org.wildfly.extension.undertow] (msc service thread 1-7) JBAS017521: Undertow HTTPS listener https suspending
20XX-XX-XX 16:05:17,923 INFO [org.jboss.as.connector.deployment] (msc service thread 1-1) : Unbound JCA ConnectionFactory [java:/JmsXA]
20XX-XX-XX 16:05:17,923 INFO [org.jboss.as.connector.messaging] (ServerService Thread Pool -- 67) JBAS011605: Unbound messaging object to jndi name java:/queue/SummaryQueue