Skip to main content
NetApp Knowledge Base

Filer console freezes after enabling vscan on 7 MODE system

Views:
136
Visibility:
Public
Votes:
0
Category:
data-ontap-8
Specialty:
7dot
Last Updated:

Applies to

ONTAP8 7MODE

Issue

  • Filer console freezes after vscan is enabled on ONTAP 8 7MODE system
  • VSCAN operation is enabled but the scans are not working
  • We see these errors in the massages log:
 
"Error while negotiating protocol with server STATUS_IO_TIMEOUT."
 
"CIFS: An attempt to connect to vscan server \\NAS01 failed [0xc00000b5].
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.