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Creation of new folder by CIFS users fails with error " could not find this item"

Last Updated:

Applies to

  • CIFS
  • NFS
  • 7 mode
  • Multiprotocol


  • Windows users(CIFS) are unable to create a New folder on the share path.
  • Creation of new folder by NFS users are successful
  • When CIFS user attempt to create a New Folder It fails with error "Could not find this Item"


  • Folder with name "New folder" is present.

node1> fsecurity show "/vol/images/tree/New folder"
[/vol/images/tree/New folder - Directory (inum 11264)]
  Security style: Unix
  Effective style: Unix
  DOS attributes: 0x0010 (----D---)
  Unix security:
    uid: 0 (root)
    gid: 0
    mode: 0777 (rwxrwxrwx)
  No security descriptor available

Windows : ("New folder" is displayed as NEWFOL~5)

 Volume in drive Y is tree
 Volume Serial Number is E702-1117
 Directory of Y:\
21-05-2020  18:24    <DIR>          NEWFOL~5 <<<<<<<<<


In Linux CLI : ("New folder" is displayed as it is)

[root@nisserver1 mnt]# ls -al
total 16
drwxrwxrwx.  4 root root 4096 May 21 09:06 .
dr-xr-xr-x. 74 root root 4096 May 21 05:52 ..
drwxrwxrwx.  2 root root 4096 May 21 18:24 New folder <<<<<<<< 
drwxrwxrwx.  2 root root 4096 Apr 19 22:08 .snapshot


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