Skip to main content
NetApp Knowledge Base

All local admin accounts except root stopped working after upgrade to  ONTAP 8.2.5P5

  1. Last updated
  2. Save as PDF
Views:
170
Visibility:
Public
Votes:
1
Category:
data-ontap-8
Specialty:
7dot
Last Updated:

Applies to

  • ONTAP 7-mode
  • User authentication

Issue

All local admin accounts except root stopped working after upgrade to 7-mode ONTAP 8.2.5P5.
  • Errors can be seen in audit.log

Wed Apr 21 10:57:46 CEST [<nodename>:ssh_rpc_svc_main:debug]: <username>:AUTH:error:Login failed for an unknown user from IP XXX.XXX.XXX.XXX. reason "User does not exist"

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.