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7MTT: How to resolve TLS or SSL communication issue

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Applies to

7-Mode Transition Tool (7MTT)

Issue

  • 7MTT reports the following error message while communicating with 7-Mode Storage System or clustered Data ONTAP:

Failed to communicate with the storage system using TLS or SSL protocols

  • 7MTT fails to add 7-Mode system due to an error below:

Failed to communicate with the system 192.168.xx.xx,reason:Host'192.168.xx.xx' is not reachable.

  • Packe trace log collected from  7-Mode system indicates that TCP connection finished due to SSLv3 Handshake Failure.

NOTE: 192.168.11.11 is IP of 7-Mode and 192.168.22.22 is IP of 7MTT's host OS.

192.168.11.11    https    192.168.22.22    50385    SSLv3    Alert (Level: Fatal, Description: Handshake Failure)
192.168.11.11    https    192.168.22.22    50385    TCP      https(443) → 50385 [FIN, ACK] Seq=3246053684 Ack=3121555169 Win=8760 Len=0

 

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