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ses.status.electronicsWarn: error ＆ Module state: UNKNOWN

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Applies to

  •  FAS2820
  • Platforms with an Internal Shelf

Issue

  • The EMS log reports ses.status.electronicsWarn: error.

ses.status.electronicsWarn:error: DS212-12 (S/N ****) shelf 0 on channel 0b environmental monitoring warning for SES electronics 2: component is from a different product family; unsupported configuration
ses.status.electronicsWarn:error: DS212-12 (S/N ****) shelf 0 on channel 0c environmental monitoring warning for SES electronics 2: component is from a different product family; unsupported configuration

  • The ENVIRONMENT logs show that there is an error in the SAS Expander Module.

ES Electronics installed element list: 1, 2; with error: 2
ES Electronics reporting element: 1
ES Electronics information by element:
Processor Complex attached element list: 1, 2 with error: none
    SAS Expander Module installed element list: 1, 2; with error: 2 

  • The STORAGE-SHELF log shows the module state as UNKNOWN.

ses.status.electronicsWarn:error: DS212-12 (S/N ****) shelf 0 on channel 0b environmental monitoring warning for SES e
Shelf name:    0c.shelf0
Shelf id:      0
Channel:       0c
Module:      B
Shelf UID:     50:0a:
Shelf S/N:     ****
Term switch:   N/A
Shelf state:   ONLINE
Module state: UNKNOWN 

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