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NetApp Converged System Advisor (CSA): Exception gathering data. 'NoneType' object has no attribute 'network_address'

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Applies to

  • NetApp Converged System Advisor (CSA)

Issue

CSA gets stuck in a collecting loop within the CSA portal.

clipboard_e067056433d5cb5bb1aaeaadecf2a261c.png

In the image above we see that collector process is stuck in the In Progress status.

When you try to attempt to collect on the affected device we see the error below.

NetApp Converged System Advisor (CSA)

 

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