Applies to NetApp Converged System Advisor (CSA) Issue CSA gets stuck in a collecting loop within the CSA portal. In the image above we see that collector process is stuck in the In Progress status. W...Applies to NetApp Converged System Advisor (CSA) Issue CSA gets stuck in a collecting loop within the CSA portal. In the image above we see that collector process is stuck in the In Progress status. When you try to attempt to collect on the affected device we see the error below.