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How to confirm that an AltaVault drive requires replacement

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Applies to

  • AltaVault
  • AVA-400
  • AVA-800

Description

  • AltaVault drives may report as 'failed' with the following error message when actually being in a 'rebuild' state
    AVADSF:AltaVault Notification from [node name] (Disk Failed: Shelf S/N [serial number], Slot [number], Model [AVA model], Disk S/N [serial number]) ALERT
  • Or the following alert could be received An error has been detected with one or more disks. Shelf [serial number] Disk Slot [number] (model: [Drive model and firmware], serial number: [Drive s/n]): undefined
  • This occurs when the system is performing a diagnostic test against the drive.
  • If the drive passes, it will report as 'rebuild' and will be added back to the RAID group upon completion. 
    • Upon successful completion, the drive will show as 'online'.
  • If the drive fails, it will report as 'failed'.

 

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