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Classification page doesn't load in BlueXP

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460
Visibility:
Public
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0
Category:
netapp_console
Specialty:
ds_dc
Last Updated:

Applies to

  • NetApp Console
  • Classification (Cloud Data Sense)

Issue

Classification page doesn't load in NetApp Console with Something went wrong and Failed to Load Data Sense Status errors:
 
 
Classification page doesn't load in BlueXP
 
Classification page doesn't load in BlueXP
 
 
Only ds_mount_server container is running of the total of 60 containers, all other containers are down:
 
# docker ps
CONTAINER ID IMAGE                                                      COMMAND                  CREATED  STATUS  PORTS
d648de1a1557 datasense/ds_mount_server:91710b2a266556b7872865aec2c6cea6 "gunicorn -b 172.17.…" 7 minutes ago Up 7 minutes

Cause

The root partition (/) of the Linux VM ran out of space during an automatic update of the Classification resulting in a broken installation. 

Solution

Classification has to be uninstalled  and installed again.

Partner Notes

partnerNotes_text
 

Additional Information

Restart the containers if the root partition have space.

Internal Notes

internalNotes_text

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