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Cloud Sync transfer rate slowing down and failing

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Applies to

  • NetApp BlueXP
  • Copy And Sync

Issue

  • Sync Transfer rates slowing down over the course of a sync, and will end in failure.
  • Errors like the below can be seen, indicating a failed sync:
FAILED source { cifs: { host: 'shareName', share: '/ Error: getxattr failed on
mnt/xxxx/xxxx/xxxx/xxxxx/xxxx/xxxxxxxxx
0909_063014.trn: Host is down

Cause

This is caused by running an old version of Linux on the databroker

Solution

Re-deploy a new version of the Databroker with an up-to-date, supported version of Linux.

Partner Notes

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Additional Information

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Internal Notes

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