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GCP Console Agent inactive in SaaS UI

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cloud-manager
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netapp_console
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Applies to

  • Google Cloud (GCP)
  • NetApp Console Agent

Issue

  • GCP Console Agent in 'inactive' state in SaaS UI
  • The Agent vm host is up
  • All Agent containers are up and running
  • Telnet proves that all required ports are open
  • Ping succeeds from/to the Agent host
  • Survey Tool doesn`t indicate any issues

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