Darksite agent intermittent access issues

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Category:: netapp_console

Specialty:: netapp_console

Last Updated:

Applies to

Private Mode 3.9.54
NetApp Console Agent

Issue

Intermittent access issue, UI will temporarily state there is no access to project.

2025-12-01 21:34:03,462 GMT WARN  [OccmMain                      ] [Startup ] [             ] [System         ] (main) [JdbcEnvironmentInitiator:132] HHH000342: Could not obtain connection to query metadata
java.sql.SQLException: Cannot create PoolableConnectionFactory (Could not connect to address=(host=mysql)(port=3306)(type=master) : Socket fail to connect to host:mysql, port:3306. mysql)

2025-12-01 21:34:03,479 GMT INFO  [OccmMain                      ] [Startup ] [             ] [System         ] (main) [Dialect:175] HHH000400: Using dialect: org.hibernate.dialect.MySQL8Dialect
2025-12-01 21:34:04,624 GMT INFO  [OccmMain                      ] [Startup ] [             ] [System         ] (main) [JtaPlatformInitiator:52] HHH000490: Using JtaPlatform implementation: [org.hibernate.engine.transaction.jta.platform.internal.NoJtaPlatform]
2025-12-01 21:34:04,862 GMT ERROR [OccmMain                      ] [Startup ] [             ] [System         ] (main) [DatabaseMigration$:23] Database migration failed: 
Unable to obtain Jdbc connection from DataSource
------------------------------------------------
SQL State  : null
Error Code : 0
Message    : Cannot create PoolableConnectionFactory (Could not connect to address=(host=mysql)(port=3306)(type=master) : Socket fail to connect to host:mysql, port:3306. mysql)
.Trying to repair...
2025-12-01 21:34:04,863 GMT ERROR [OccmMain                      ] [Startup ] [             ] [System         ] (main) [DatabaseMigration$:28] Database migration failed: 
Unable to obtain Jdbc connection from DataSource
------------------------------------------------
SQL State  : null
Error Code : 0
Message    : Cannot create PoolableConnectionFactory (Could not connect to address=(host=mysql)(port=3306)(type=master) : Socket fail to connect to host:mysql, port:3306. mysql)
, repair did not help
org.flywaydb.core.internal.dbsupport.FlywaySqlException: 
Unable to obtain Jdbc connection from DataSource
------------------------------------------------
SQL State  : null
Error Code : 0
Message    : Cannot create PoolableConnectionFactory (Could not connect to address=(host=mysql)(port=3306)(type=master) : Socket fail to connect to host:mysql, port:3306. mysql)

Cause

Corrupted MYSQL container

Solution

Deploy new Console Agent

Partner Notes

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Additional Information

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Internal Notes

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