Darksite agent intermittent access issues
Applies to
- Private Mode 3.9.54
- NetApp Console Agent
Issue
Intermittent access issue, UI will temporarily state there is no access to project.

2025-12-01 21:34:03,462 GMT WARN [OccmMain ] [Startup ] [ ] [System ] (main) [JdbcEnvironmentInitiator:132] HHH000342: Could not obtain connection to query metadata
java.sql.SQLException: Cannot create PoolableConnectionFactory (Could not connect to address=(host=mysql)(port=3306)(type=master) : Socket fail to connect to host:mysql, port:3306. mysql) 2025-12-01 21:34:03,479 GMT INFO [OccmMain ] [Startup ] [ ] [System ] (main) [Dialect:175] HHH000400: Using dialect: org.hibernate.dialect.MySQL8Dialect
2025-12-01 21:34:04,624 GMT INFO [OccmMain ] [Startup ] [ ] [System ] (main) [JtaPlatformInitiator:52] HHH000490: Using JtaPlatform implementation: [org.hibernate.engine.transaction.jta.platform.internal.NoJtaPlatform]
2025-12-01 21:34:04,862 GMT ERROR [OccmMain ] [Startup ] [ ] [System ] (main) [DatabaseMigration$:23] Database migration failed:
Unable to obtain Jdbc connection from DataSource
------------------------------------------------
SQL State : null
Error Code : 0
Message : Cannot create PoolableConnectionFactory (Could not connect to address=(host=mysql)(port=3306)(type=master) : Socket fail to connect to host:mysql, port:3306. mysql)
.Trying to repair...
2025-12-01 21:34:04,863 GMT ERROR [OccmMain ] [Startup ] [ ] [System ] (main) [DatabaseMigration$:28] Database migration failed:
Unable to obtain Jdbc connection from DataSource
------------------------------------------------
SQL State : null
Error Code : 0
Message : Cannot create PoolableConnectionFactory (Could not connect to address=(host=mysql)(port=3306)(type=master) : Socket fail to connect to host:mysql, port:3306. mysql)
, repair did not help
org.flywaydb.core.internal.dbsupport.FlywaySqlException:
Unable to obtain Jdbc connection from DataSource
------------------------------------------------
SQL State : null
Error Code : 0
Message : Cannot create PoolableConnectionFactory (Could not connect to address=(host=mysql)(port=3306)(type=master) : Socket fail to connect to host:mysql, port:3306. mysql)