Skip to main content
NetApp Knowledge Base

Data Collection Fails on FSXN Due to cluster-identity-get error in DII

  1. Last updated
  2. Save as PDF
Views:
9
Visibility:
Public
Votes:
0
Category:
data-infrastructure-insights
Specialty:
ds_dii
Last Updated:

Applies to

  • Data Infrastructure Insights
  • FSXN Cluster

Issue

  • The DII agent server is unable to connect to the FSXN cluster resulting in failure to collect inventory and performance data.
  • The error as follws:

ERROR [DSM-pool-3-thread-418/FSXN-Cluster [foundation] [ 165 ] ] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource - FSXN-Cluster [Error connecting] - Failed to execute request: Remote host terminated the handshake: cluster-identity-get||| ([Device name General Device]: Failed to execute request: Remote host terminated the handshake: cluster-identity-get|||)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Failed to execute request: Remote host terminated the handshake: cluster-identity-get|||
     at com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException.createWithoutEnhanced(DataSourceErrorException.java:81) ~[au.jar:1.783.0]
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642) ~[?:?]
     at java.base/java.lang.Thread.run(Thread.java:1583) [?:?]
Caused by: com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Failed to execute request: Remote host terminated the handshake: cluster-identity-get|||
     at com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException.createWithoutEnhanced(DataSourceErrorException.java:81) ~[au.jar:1.783.0]
     at com.onaro.sanscreen.acquisition.util.stream.http.HttpClient.newBadResponseException(HttpClient.java:667) ~[netapp_ontap.jar1176921074093383673.jar:?]
at com.onaro.sanscreen.acquisition.datasource.netapp_ontap.builder.ClusterBuilder.validateCluster(ClusterBuilder.java:700) ~[netapp_ontap.jar1176921074093383673.jar:?]
     ... 21 more
Caused by: javax.net.ssl.SSLHandshakeException: Remote host terminated the handshake
     at java.base/sun.security.ssl.SSLSocketImpl.handleEOF(SSLSocketImpl.java:1714) ~[?:?]
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.