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Creating SMB volumes in CVS fails with error KRB5_KDC_UNREACH

Last Updated:

Applies to

  • Cloud Volumes Service
  • CIFS


  • Unable to create SMB volume on the SVM in CVS for GCP
  • Backend its a CIFS setup
  • Error:
Failed to create the Active Directory machine account "NetApp-3318". Reason: Kerberos Error: KDC Unreachable Details: Error: Machine account creation procedure failed
[ 20387] Loaded the preliminary configuration.
[ 25433] TCP connection to ip 10.70.xx.2, port 88 failed:
Operation timed out.
[ 29469] TCP connection to ip 10.70.xx.3, port 88 failed:
Operation timed out.
**[ 49483] FAILURE: Could not authenticate as
**         'NAS-setupadmin@NetApp.NAS.ASIA': Cannot contact any
**         KDC for requested realm (KRB5_KDC_UNREACH)

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