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Working Environment not showing in BlueXP

Last Updated:

Applies to

BlueXP(formerly Cloud Manager)


  • Working Environment not showing in BlueXP
  • The customer received Cloud Manager Connector is Down notification
  • From the BlueXP browser, the Connector status is N/A
  • The Working environment is disappeared from the BlueXP browser
  • From Connector > Manage Connectors, the Notice indicates Change instance required
  • Click Learn more, it says This Connector’s instance nolonger meets the minimum CPU requirements. The instance type should be changedto t3.xlarge.
  • The rebooting of the BlueXP instance has been tried, it did not help

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