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    • WorkingEnvironment discovery won't show WEs in Azure
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/WorkingEnvironment_discovery_won_t_show_WEs_in_Azure
      Applies to NetApp Cloud Manager (Connector) v3.9.7/0 (and earlier) NetApp Cloud Volumes ONTAP (WE) Microsoft Azure (AZ) Issue WE discovery wizard won`t show one or more WE(s) in a specific AZ region O...Applies to NetApp Cloud Manager (Connector) v3.9.7/0 (and earlier) NetApp Cloud Volumes ONTAP (WE) Microsoft Azure (AZ) Issue WE discovery wizard won`t show one or more WE(s) in a specific AZ region Other WE(s) within the same region that is using the same VNET, Resource Group, and networking settings will show up
    • GCP CVO in a failed state due to error "Connection attempt failed with SSLException"
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/GCP_CVO_in_a_failed_state_due_to_error_Connection_attempt_failed_with_SSLException
      Applies to Google Cloud Platform (GCP) Cloud Volume ONTAP (CVO) Cloud Manager (CM) 3.9.8 build 3 Custom image deployment Issue GCP CVO is in a failed state in CM due to error Connection attempt failed...Applies to Google Cloud Platform (GCP) Cloud Volume ONTAP (CVO) Cloud Manager (CM) 3.9.8 build 3 Custom image deployment Issue GCP CVO is in a failed state in CM due to error Connection attempt failed with SSLException after GCP CM was upgrade to 3.9.8 build 3
    • High CVO nvlog latency due to overutilized disks
      https://kb.netapp.com/on-prem/ontap/Perf/Perf-KBs/High_CVO_nvlog_latency_due_to_overutilized_disks
      Applies to ONTAP 9 Cloud Volumes ONTAP (CVO) Issue High NVLOG latency is seen Looking at disks, there may be i/o queued but statit will show high latencies
    • Unable to discover a Cloud Volumes ONTAP working environment in BlueXP
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Unable_to_discover_a_Cloud_Volumes_ONTAP_working_environment_in_BlueXP
      Applies to NetApp Cloud Volumes ONTAP (CVO) BlueXP (Connector) Microsoft Azure Amazon Web Services (AWS) Google Cloud Platform (GCP) Account Management Issue When attempting to discover a working envi...Applies to NetApp Cloud Volumes ONTAP (CVO) BlueXP (Connector) Microsoft Azure Amazon Web Services (AWS) Google Cloud Platform (GCP) Account Management Issue When attempting to discover a working environment in the Add Working Environment wizard, the discovery times out with the following banner displayed in red: An error occurred while discovering working environment ABCD_123_01: Server Fault An error occurred while discovering working environment ABCD_123_01: undefined
    • Does Cloud Volumes ONTAP support SFTP?
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Does_Cloud_Volumes_ONTAP_support_SFTP
      Applies to CVO - Cloud Volumes ONTAP Answer CVO only supports NFS, CIFS and iSCSI for serving data. SFTP traffic should not be routed from a server directly to NetApp controllers. However, SFTP traffi...Applies to CVO - Cloud Volumes ONTAP Answer CVO only supports NFS, CIFS and iSCSI for serving data. SFTP traffic should not be routed from a server directly to NetApp controllers. However, SFTP traffic can be routed to the end users who are using NFS/CIFS/iSCSI to access data on ONTAP systems. Additional Information Related documents about CVO can be found at Product Documentation Center: - Home > Documentation > NetApp Cloud Volumes ONTAP & Cloud Manager Resources
    • Cloud Manager Canvas displays all working environments in Failed status
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Cloud_Manager_Canvas_displays_all_working_environments_in_Failed_status
      Applies to Cloud Manager Cloud Volumes ONTAP (CVO) Google Cloud Platform (GCP) Microsoft Azure (Azure) Amazon Web Services (AWS) Issue Cloud Manager is showing all working environments as Failed in th...Applies to Cloud Manager Cloud Volumes ONTAP (CVO) Google Cloud Platform (GCP) Microsoft Azure (Azure) Amazon Web Services (AWS) Issue Cloud Manager is showing all working environments as Failed in the Canvas and are not reachable when attempting to enter them. However, the working environments themselves are serving data and otherwise in good states when verifying cluster statuses in the CLI.
    • Volume delete button greyed out in BlueXP
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Volume_delete_button_greyed_out_in_BlueXP
      Applies to Cloud Volumes ONTAP (CVO) ONTAP 9 BlueXP Issue Unable to delete a volume in Cloud Manager as the option is grayed out.
    • AWS CVOs rebooted twice after an ONTAP upgrade
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/AWS_CVOs_rebooted_twice_after_an_ONTAP_upgrade
      Applies to Cloud Volume ONTAP (CVO) OnCommand Cloud Manager (OCCM) Amazon Web Services (AWS) NonDisruptive Upgrade (NDU) Issue CVOs rebooted twice after an ONTAP upgrade.
    • What does "vsa.scheduledEvent.scheduled" mean?
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/What_does_vsa_scheduledEvent_scheduled_mean
      Azure programmatically announces these maintenance activities (also called maintenance events) and the affected VMs can see these announcements. Sat Jun 06 08:37:03 UTC [XXXXXXXX: mgwd: vsa.scheduledE...Azure programmatically announces these maintenance activities (also called maintenance events) and the affected VMs can see these announcements. Sat Jun 06 08:37:03 UTC [XXXXXXXX: mgwd: vsa.scheduledEvent.scheduled:alert]: Cloud provider event scheduled for node "XXXXXXXX". ID: 8336706E-AF85-46A6-B058-7BD3751A20D0. productTrapData=cloud provider event status update for node "XXXXXX". ID: XXXXXX. Azure HA rebooted with Cloud provider event scheduled for node Type freeze
    • Drop in performance for Cloud Volumes ONTAP due to compression
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Drop_in_performance_for_Cloud_Volumes_ONTAP_due_to_compression
      Applies to Cloud Volumes ONTAP (CVO) Microsoft Azure ONTAP 9.9.1 Issue Every day at specific timeframe, drop in throughput is observed which leads to drop in performance, especially WRITE. ​​​​​​​
    • InvalidMetadataException: There is no valid configuration for ONTAP version
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/InvalidMetadataException__There_is_no_valid_configuration_for_ONTAP_version
      Applies to Cloud Manager Cloud Volume ONTAP (CVO) Application Programing Interface (API) Issue CVO deployment via API fails with InvalidMetadataException error: InvalidMetadataException: There is no v...Applies to Cloud Manager Cloud Volume ONTAP (CVO) Application Programing Interface (API) Issue CVO deployment via API fails with InvalidMetadataException error: InvalidMetadataException: There is no valid configuration for ONTAP version 9.x