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NetApp Knowledge Base

Why am I still being billed from AWS after deleting my working environments?

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Category:
cloud-volumes-ontap-cvo
Specialty:
cloud
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO)
  • Amazon Web Services (AWS)

Answer

Check the following in the AWS ec2 console
  • VM statuses show the instances deleted or are not in the VM list
  • Cloud Formation stack show them removed.
  • Resource groups are deleted
If after confirming all NetApp resources have been removed, please contact AWS and open a support ticket to have them further investigate any residual billing.

Additional Information

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.