Skip to main content
NetApp Knowledge Base

Unable to communicate with the AKV instance

  1. Last updated
  2. Save as PDF
Views:
154
Visibility:
Public
Votes:
0
Category:
cloud-volumes-ontap-cvo
Specialty:
cloud
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO)
  • Azure Key Vault (AKV)
  • Storage Virtual Machine (SVM)
  • Domain Name Service (DNS)

Issue

SVM unable to communicate with an AKV instance:
 
cluster1::*> security key-manager external azure check
Vserver: svm_cluster1
Node: cluster1-01
 
Category: service_reachability
Status: FAILED
Details: Azure Key Vault (AKV) operation "get" failed.
Cryptsoft error: IO
Cryptsoft status: SUCCESS
Cryptsoft reason: SUCCESS
Cryptsoft message:
HTTP response code: 200
HTTP payload: Unable to communicate with the AKV instance.
Issue (privilege: diag) "security key-manager external <azure|aws|gcp|ikp> invoke" for more information.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.