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Takeover not possible: Mailbox disks are not healthy

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cloud-volumes-ontap-cvo
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cloud
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Applies to

  • Cloud Volumes ONTAP (CVO)
  • Amazon Web Services (AWS)
  • Google Cloud Platform (GCP)

Issue

  • CVO HA pair status is reported as degraded in BlueXP.
  • Cluster reports the error below when checking the failover status:

CLUSTER::> storage failover show
                              Takeover
Node           Partner        Possible State Description
-------------- -------------- -------- -------------------------------------
CLUSTER-01      CLUSTER-02      false    Connected to CLUSTER-02, Takeover is
                                       not possible: Mailbox disks are not
                                       healthy
CLUSTER-02      CLUSTER-01      false    Connected to CLUSTER-01, Takeover is
                                       not possible: Mailbox disks are not
                                       healthy

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