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What happens when a Cloud Insights trial subscription ends without renewing

  1. Last updated
    Feb 9, 2024
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Last Updated:
2/9/2024, 5:40:39 AM

Applies to

Cloud Insights

Answer

Customer deprovisioning

  • Email notifications are sent out at various intervals to inform the customer their subscription is expiring. Once the subscription has expired, the UI is restricted and a grace period begins for data collection. The customer is then notified via email.
  • Trial subscriptions have a 14-day grace period and paid subscription accounts have a 28-day grace period. After the grace period has expired, the customer is notified via email that the account will be deleted in 2 days. A paid customer can also request directly to be off the service.
  • Additional Information on Cloud Insight subscription can be found at Subscribing to Cloud Insights

Any further questions regarding Cloud Insights subscriptions contact your account team representative

Additional Information

N/A

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.