Permission denied when starting the Cloud Insight Acquisition Unit Server Service
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- Visibility:
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- Category:
- data-infrastructure-insights
- Specialty:
- oci
- Last Updated:
- 4/19/2023, 6:12:23 AM
Applies to
- Cloud Insight Acquisition Unit (CI AU)
- Acquisition Unit (AU)
- Red Hat Enterprise Linux (RHEL 7/8)
- CentOS (7)
Issue
Failed to stop and start the Cloud Insight Acquisition Service using "systemctl" comand
- RHEL 8x
- Cloud Insights acquisition.service fails to start after automatic upgrade pushed from the backend.
- Checking the status of the "acquisition.server" service
-
systemctl status acquisition.service
May 23 13:14:07 localhost systemd[241763]: acquisition.service: Changing to the requested working directory failed: Permission denied
May 23 13:14:07 localhost systemd[241763]: acquisition.service: Failed at step CHDIR spawning /opt/netapp/cloudinsights/acq/scripts/acquisition.server: Permission denied
May 23 13:14:07 localhost systemd[1]: acquisition.service: Main process exited, code=exited, status=200/CHDIR
May 23 13:14:07 localhost systemd[1]: acquisition.service: Failed with result 'exit-code'.
May 23 13:14:07 localhost systemd[1]: acquisition.service: Service RestartSec=100ms expired, scheduling retart.
May 23 13:14:07 localhost systemd[1]: acquisition.service: Scheduled restart job, restart counter is at 4.
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