Skip to main content
NetApp Knowledge Base

ONTAP Data Collector polling failed in DII

  1. Last updated
    Mar 3, 2025
  2. Save as PDF
Views:
26
Visibility:
Public
Votes:
0
Category:
data-infrastructure-insights
Specialty:
cloud
Last Updated:
3/3/2025, 6:01:09 AM

Applies to

Data Infrastructure Insights(DII)

Issue

  • Cloud Insight Collector Status Failed -

Failed to execute request: Connect to 10.59.241.213:443 [/10.59.241.213] failed: Read timed out: cluster-identity-get|||

  • Errors seen in acq.log-

2024-10-25 06:54:59,245 ERROR [DSM-pool-3-thread-203/NetApp_HO [foundation] [ 93 ] ] com.onaro.sanscreen.acquisition.framework.datasource.AuditSession - Failed to execute request: Connect to 10.59.x.x:443 [/10.59.x.x] failed: Read timed out: cluster-identity-get||| org.apache. http.conn.ConnectTimeoutException: Connect to 10.59.x.x:443 [/10.59.x.x] failed: Read timed out   at org.apache. http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:151) ~[ httpclient-4.5.4.jar:4.5.4]   at org.apache. http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373) ~[ httpclient-4.5.4.jar:4.5.4]   at org.apache. http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381) ~[ httpclient-4.5.4.jar:4.5.4]   at org.apache. http.impl.execchain.MainClientExec.execute(MainClientExec.java:237) ~[ httpclient-4.5.4.jar:4.5.4]

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.