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Hitachi Ops Center data collector failing with invalid login credentials

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data-infrastructure-insights
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bluexp
Last Updated:

Applies to

  • Cloud Insights (CI)
  • Hitachi Ops Center data collector

Issue

Hitachi Ops Center data collector inventory acquisition fails with following error:
 
Unable to fetch auth token. Error message received from device is : Request failed with status 404 : https://<servername_or_ip>:443/portal/auth/v1/providers/builtin/token

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