Workload Security Data Collectors went in error state after Agent upgrade
Applies to
Data Infrastructure Insights(DII)
Issue
Data Collectors intermittently fail with the below error-
Error: Failed to determine the health of the collector within 2 retries, try restarting the collector again(Error Code: AGENT008)
Error seen in acq.log-
June 3rd 2025, 00:40:33.650 2025-06-02T23:26:02,184 [ERROR] [prod] [dcxxxxx-d46c-xxxx-a933-fe9b4xxxxxx] [484xxxxx-72a9-xxxx-b9ce-d3e7c4xxxxxx] [agent-ProcessPollingResponse] - {
2025-06-02T23:26:15.309866838Z stdout F "code": "AgentUpgradeFailure",
2025-06-02T23:26:15.309870904Z stdout F "message": "Agent upgrade failed with exit code 1. reason: unzip binary not available.\n",
2025-06-02T23:26:15.309874837Z stdout F "target": "Agent upgrade failed"
2025-06-02T23:26:15.309878481Z stdout F }