Skip to main content
NetApp Knowledge Base

Cloud Insights vCenter Collector failed with "Error retrieving data"

Views:
67
Visibility:
Public
Votes:
0
Category:
data-infrastructure-insights
Specialty:
bluexp_insights
Last Updated:

Applies to

Cloud Insight (CI)

Issue

vCenter Data collector failed with error:

ERROR [DSM-pool-3-thread-8361/<collector_name> [hostvirtualization]] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource - Error 2 out of 2: <collector_name> [Error retrieving data] - - could not retrieve performance for host group : group1 ([Device name group1]: javax.xml.ws.WebServiceException: java.net.SocketTimeoutException: Read timed out) com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: - could not retrieve performance for host group : group1

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.