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Cloud Insights vCenter Collector failed with "Error retrieving data"

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Applies to

Cloud Insight (CI)

Issue

vCenter Data collector failed with error:

ERROR [DSM-pool-3-thread-8361/<collector_name> [hostvirtualization]] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource - Error 2 out of 2: <collector_name> [Error retrieving data] - - could not retrieve performance for host group : group1 ([Device name group1]: javax.xml.ws.WebServiceException: java.net.SocketTimeoutException: Read timed out) com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: - could not retrieve performance for host group : group1

 

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