Skip to main content
NetApp Knowledge Base

Cloud Insights Acquisition Unit (AU) Upgrade FAQ

  1. Last updated
    May 15, 2024
  2. Save as PDF
Views:
154
Visibility:
Public
Votes:
0
Category:
data-infrastructure-insights
Specialty:
oci
Last Updated:
5/15/2024, 1:22:18 PM

Applies to

  • Cloud Insights Acquisition Unit (AU)
  • Frequently Asked Questions (FAQ)

Answer

Question Answer

What is a Cloud Insights Acquisition Unit (AU)?

A Cloud Insights Acquisition Unit (AU) is a component within the Cloud Insights ecosystem that collects data from various sources for monitoring and analysis.

How does the AU upgrade process work?

AUs automatically check for new builds periodically. When a new build is available, the AU downloads it and upgrades itself. The process includes upgrading embedded software components like Java.

Does the AU upgrade include Java updates?

Yes, every AU upgrade includes the latest version of Java available at the time of the release.

Will I miss data collection during an AU upgrade?

No, you should not miss any significant data collection. Cloud Insights is designed to resume data collection following the AU service restart that occurs during an upgrade.

What happens to the old AU version after an upgrade?

The previous AU version remains on disk as a fail-back option in the unlikely event of any issues with the new version.

How often are AU upgrades released?

NetApp typically releases approximately 8-10 AU updates per year, which may include Java security updates, other third-party code updates, or general enhancements.

What about major Java upgrades?

Major Java upgrades are handled in the same way as regular updates. The transition is intended to be transparent to end users, just as the upgrade from Java 8 to Java 11 was.

What if my AUs don’t upgrade automatically?

 NetApp proactively reaches out to customers if an AU fails to upgrade or does not process an upgrade as expected. Most AUs complete the upgrade process within minutes to hours.

Do I need to worry about Oracle Java licensing with Cloud Insights AUs?

No, Cloud Insights uses non-Oracle Java distributions to avoid any licensing or compliance issues related to Oracle Java.

What can cause delays or issues with AU upgrades?

Delays or issues with AU upgrades are often due to third-party security software on Windows that does not exclude the Cloud Insights installation path from scanning. It's recommended to exclude the installation path from scanning to avoid performance issues.

How are Java security releases handled?

Oracle typically releases Java security updates four times a year in January, April, July, and October. Cloud Insights aims to incorporate these security releases into new AU builds quickly, often within a couple of weeks after release.

What should I do if I have more questions about AU upgrades?

If you have further questions or need assistance with AU upgrades, please reach out to NetApp Support for guidance and support.

 

Additional Information

N/A

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.