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Working Environments show failed in BlueXP with Connection refused

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cloud-manager
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bluexp
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Applies to

  • Cloud Volumes ONTAP (CVO)
  • BlueXP (formerly Cloud Manager/ Connector)
  • Amazon Web Services (AWS)

Issue

  • Working Environments (WE) that originally were shown as healthy suddenly show as failed within BlueXP.
  • The WE may also show "Connection refused: OCCM/xx.xx.xx.xx".
  • The WE are fully operational when viewed from the AWS EC2 portal or when connecting to the WE using putty or a similar utility.

Working Environments show failed in BlueXP with Connection refused

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