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Unable to update Tiering license in BlueXP Digital Wallet

  1. Last updated
    Feb 10, 2025
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21
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
bluexp
Last Updated:
2/10/2025, 3:32:14 PM

Applies to

  • BlueXP
  • Digital Wallet
  • Licensing

Issue

The following error is seen in the BlueXP timeline when trying to update a license in Digital Wallet:
 
Feb 10 2025, 9:09:39 am
Update license by resource
auth0|<user_id>
failed
 
Error: Provided NLF contains serial number different than the requested license update

 

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