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Unable to reach BlueXP connector UI via browser

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Category:
cloud-manager
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bluexp
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Applies to

BlueXP (AWS)

Issue

  • BlueXP connector in AWS is no longer accessible via SaaS portal or local UI.
  • Local UI throws error message: 
    Error: failed to load we data connection refused, occm/xx.xx.xx.xx
  • server.log contains error messages:
    got error calculating aws identity com.netapp.oncloud.simplicator.client.common.SimplicatorBadRequestException: Unauthorized (Service: null; Status Code: 401; Error Code: null; Request ID: null; Proxy: null)

 

 

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