Unable to install private mode BlueXP connector

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Visibility:: Public

Votes:: 0

Category:: cloud-manager

Specialty:: bluexp

Last Updated:

Applies to

BlueXP Connector
Private Mode

Issue

BlueXP private mode installation failing with below error :

[root@lma-bluexp01 netapp_installer]# ./BlueXP-Connector-Offline-v3.9.50


  +yyyyyyyyyyyyyyyyyyyyyyyyyyys
  +yyyyyyyyyyyyyyyyyyyyyyyyyyyy
 +yyyyyyyyyyyyyyyyyyyyyyyyyyyy    ███╗░░██╗███████╗████████╗░█████╗░██████╗░██████╗░
  +yyyyyyyyyyyyyyyyyyyyyyyyyyyy ████╗░██║██╔════╝╚══██╔══╝██╔══██╗██╔══██╗██╔══██╗
  +yyyyyyyyyyyssssssyyyyyyyyyyy ██╔██╗██║█████╗░░░░░██║░░░███████║██████╔╝██████╔╝
  +yyyyyyyyyy/'''''-yyyyyyyyyyy ██║╚████║██╔══╝░░░░░██║░░░██╔══██║██╔═══╝░██╔═══╝░
  +yyyyyyyyyy/     -yyyyyyyyyyy ██║░╚███║███████╗░░░██║░░░██║░░██║██║░░░░░██║░░░░░
  +yyyyyyyyyy/     -yyyyyyyyyyy ╚═╝░░╚══╝╚══════╝░░░╚═╝░░░╚═╝░░╚═╝╚═╝░░░░░╚═╝░░░░░
  +yyyyyyyyyy/     -yyyyyyyyyyy
  +yyyyyyyyyy/     -yyyyyyyyyyy    Darksite Installer
  +yyyyyyyyyy/     -yyyyyyyyyyy    Commit: ??
  +yyyyyyyyyy/     -yyyyyyyyyys


[✔] Detect container runtime Container runtime detected : podman
[✔] Verifying root permissions
[✔] Verifying disk space OK
[✔] Verifying memory OK
[✔] Verify Podman service is enabled OK
[✔] Verify Podman socket service is running OK
[✔] Verifying podman-compose version OK
1.0.6
[✖] Loading Container Images Failed to load podman images
Error: payload does not match any of the supported image formats:
 * oci: lstat /proc/132264/fd/pipe:[708123]: no such file or directory
 * oci-archive: lstat /proc/132264/fd/pipe:[708123]: no such file or directory
 * docker-archive: copying contents to temporary file "/var/tmp/container_images_docker-tar3374339936": short write
 * dir: lstat /proc/132264/fd/pipe:[708123]: no such file or directory

Installation failed, further info can be found on: /tmp/installer-2025-04-16T82254.log