This NSS account isn't authorized to access the serial number
Applies to
- Cloud Volumes ONTAP (CVO)
- NetApp License File (NLF)
Issue
Customer was unable to download the license file from our Netapp Support site. The message below is displayed when attempting to download the license.
Error: This NSS account isn't authorized to access the serial number. Select a different account or add a new account by clicking Help > Support > NSS Management