BlueXP connector down email has been received from service@console.bluexp.netapp.com
Applies to
- Cloud Volumes ONTAP (CVO)
- BlueXP
- BlueXP Connector
- OnCommand Cloud Manager (OCCM)
Issue
The following email has been received from "service@console.bluexp.netapp.com".
Your Connector xxxxxxx isn't running. This affects BlueXP services, including the availability of Cloud Volumes ONTAP. This Connector manages 1 Cloud Volumes ONTAP working environments.Those Cloud Volumes ONTAP working environments are at risk of shutting down after losing communication with the Connector for longer than 14 days. This applies to all Cloud Volumes ONTAP systems that use PAYGO licensing and systems that use capacity-based BYOL licensing. The Connector should remain running so that it can refresh the licenses on your Cloud Volumes ONTAP systems each day.