Skip to main content
NetApp Knowledge Base

Purge Cloud Snapshots are failing

Last Updated:

Applies to

  • Cloud Volumes ONTAP on Azure
  • Cloud manager


We see the below errors in the server_log for the snapshot deletion:
2021-11-16 11:39:27,788 UTC ERROR [Purge Cloud Snapshots         ] [aFqGBAK6] [             ] [System         ] ( [SimplicatorServerActor:265] Simplicator request to   http://localhost:8080/AzureProtocol/...e=rootxO7eehmM failed: The client 'c0c28973-26fd-420c-9eca-62b9e8c67f31' with object id 'c0c28973-26fd-420c-9eca-62b9e8c67f31' does not have authorization to perform action 'Microsoft.Compute/snapshots/delete' over scope '/subscriptions/417a7b33-ae28-4936-a9f9-12c9ef710b14/resourceGroups/RG-MEL-NETAPP-STORAGE-02/providers/Microsoft.Compute/snapshots/rootxO7eehmM' or the scope is invalid. If access was recently granted, please refresh your credentials. Code: AuthorizationFailed
Error:You don't have permission to perform this action. For more information please refer to the OnCommand Cloud Manager policies documentation at" should be added to issue section. 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.