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Newly initialized Backup is failing in Cloud Manager

Last Updated:

Applies to

  • Cloud Backup Service
  • Cloud Manager
  • Google Cloud Platform (GCP)
  • Cloud Volumes ONTAP (CVO)


Initializing a new backup in the Backup Service in Cloud Manager is failing in the GUI:
Error:Failed to set Backup to Cloud configuration
Cloud Manager logs indicate the following is related to GCP credentials:
2021-02-09 16:45:48,911 UTC ERROR [Update Cbs Backup Settings ] [81jnAhkb] [81jnAhkb ] [User ] ( [SimplicatorServerActor:276] ******************** Simplicator request to http://localhost:8080/ZapiProtocol/c...rorObjectStore failed: Cannot verify availability of the object store from node mynode-01. Reason: Failed to obtain cloud credentials. Reason: Cloud credential thread not initialized..

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