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Connector showing inactive on BlueXP

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Category:
cloud-manager
Specialty:
bluexp
Last Updated:

Applies to

  • BlueXP 
  • Service manager 2

Issue

  • Connector shows as inactive from the BlueXP console even though it is online in the cloud portal.
  • BlueXP displays the following error, which can also be seen when accessing the Local UI of the connector: 
        Failed to fetch existing support schedule configuration : Server Fault

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