Removing Duplicate BlueXP Identities in Cloud Insights
Applies to
Cloud Insights (CI)
Issue
- If you are trying to log on to Cloud Insight (CI) URL and getting one of the error/screenshots mentioned below, NetApp support needs to check for duplicate user entry.
- Error:
Cloud Insights
We encountered a problem accessing your Cloud Insights site.
Please try again later.
Please contact NetApp customer support or visit the NetApp support site for more information
-
Error
Oops! Something went wrong.
The provided email address is already associated with Cloud Central user login credentials. You'll need to log in
with this email address and the password that you created. Using multiple login methods with the same email
address is not supported.
Contact NetApp Cloud Support
https://mysupport.netapp.com/site/help
Close detailed error message
access_denied: with email already exists via
regular signup or SSO federation
.