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Data collector frequently alerts with error "Error processing request or during the I/O operation" in Data Infrastructure Insights

  1. Last updated
    Dec 3, 2024
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Category:
data-infrastructure-insights
Specialty:
bluexp_insights
Last Updated:
12/3/2024, 2:17:45 PM

Applies to

Data Infrastructure Insights (DII) (formerly Cloud Insights)

Issue

  • Frequent Data Collectors are failed alerts receiving from DII
  • Alert Error:

The poll of a data collector encountered an unexpected failure situation.
Log Source and Condition
logs.cloud_insights.acquisition(data_collector.audit.type = ERROR)
Triggered On

  • Errors reported in AU.LOG

ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] [foundation] <Datacollector_name> - Runtime exception: Error processing request or during the I/O operation.
com.netapp.oci.platform.http.RmiHttpRuntimeException: Error processing request or during the I/O operation.
    at com.netapp.oci.platform.http.RmiHttpClient.execute(RmiHttpClient.java:402) ~[commons-ejbHttp-9.1125.0.jar:?]
    at com.onaro.sanscreen.acquisition.sessions.AcquisitionFacadeSessionEjbHttpClient.deleteOriginatorID(AcquisitionFacadeSessionEjbHttpClient.java:142) ~[compose_api-1.579.0.jar:?]
    at com.onaro.sanscreen.acquisition.foundation.datasource.FoundationListener.deleteOriginatorID(FoundationListener.java:249) ~[netapp_ontap.jar5993883564899089984.jar:?]
    at com.onaro.sanscreen.acquisition.foundation.datasource.FoundationListener.handleMoidUpgrade(FoundationListener.java:470) ~[netapp_ontap.jar5993883564899089984.jar:?]
    at com.onaro.sanscreen.acquisition.foundation.datasource.FoundationListener.sampleSuccessful(FoundationListener.java:132) ~[netapp_ontap.jar5993883564899089984.jar:?]
Caused by: javax.ws.rs.ProcessingException: RESTEASY004655: Unable to invoke request
  at org.jboss.resteasy.client.jaxrs.engines.ApacheHttpClient4Engine.invoke(ApacheHttpClient4Engine.java:318) ~[resteasy-client-3.5.0.Final.jar:3.5.0.Final]
Caused by: java.net.SocketTimeoutException: Read timed out
  at java.net.SocketInputStream.socketRead0(Native Method) ~[?:?]

 

 

 

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