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Unable to see Backups and edit Backup policies within BlueXP

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Category:
cloud-backup-service
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ds_cbs
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Applies to

  • BlueXP
  • Backup and Recovery

Issue

  • Backups are not showing in BlueXP even though snapshots are being taken and transferred to object store.
  • Ad-hoc backups fail to complete and stay in a queued state.
  • Logs found in HAR file:

  • BlueXP Backups:

  • Errors seen within BlueXP Timeline:

Error:Some of the volumes backup may have failed. Backup failed for Volume with id xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, The request to update database failed due to bad request.Please contact support

  • When applying a Backup retention policy to a volume, the below error is seen:

Error: Some of the volumes backup may have failed. Backup failed for Volume with id xxxxxxxxxxxxxxxxx, Relationship with destination netapp-backup-xxxxxxxxxxxxxxx_vol_dst already exists.

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