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CBS Browse and Restore unable to show files or folders

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Category:
cloud-backup-service
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bluexp
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Applies to

  • Cloud Backup Service (CBS)
  • Microsoft Azure
  • Active Data Connector (ADC)

Issue

  • When attempting to perform a file level restore using Browse and Restore to an onprem system, the following message is displayed:
    There are no folders or files in the selected Volume Backup
    Return to the Select source step to select a different Backup copy

no folders or files in volume backup.png

 

 

 

 

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