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BlueXP Cloud Backup and Restore Tab lost configuration

  1. Last updated
    May 9, 2025
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Category:
cloud-manager
Specialty:
bluexp
Last Updated:
5/9/2025, 6:45:30 PM

Applies to

  • BlueXP
  • Cloud Backup Services (CBS)

Issue

  • BlueXP shows no backups and claiming Backup needs to be activated when trying to access the Backup and Restore tab
  • Backups were configured and working
  • When checking OnCommand SystemManager we can see all Relationships do still exist and are healthy
  • When activating backup an error An error occurred with the CBS Server is seen on the BlueXP timeline.
  • Received error status: ECONNRESET from: https://api.bluexp.netapp.com is seen on CLOUDMANAGER-CBS-JSON.LOG

 

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