Skip to main content
NetApp Knowledge Base

BlueXP Backup and Recovery is unavailable

  1. Last updated
  2. Save as PDF
Views:
10
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
bluexp
Last Updated:

Applies to

  • BlueXP
  • Backup and Recovery

Issue

  • Backup service is not available, BlueXP displays "Something went wrong. BlueXP is preparing the Connector. Please wait a few moments".
  • Backup button is greyed out and displays "Failed to determine service status"
  • cloudmanager_cbs container is not up, from docker ps or podman ps output.
clipboard_e8d4b3edbb9b653b1c1e3d614ddc7207f.png
 
clipboard_ef487dc236104ddee1cf6995a83c724d3.png
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.