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Slow SMB operations after migration to Cloud Volumes ONTAP

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Applies to

  • NetApp Cloud Volumes ONTAP (CVO)
  • ONTAP 9.17.1P1
  • Microsoft Windows clients

Issue

  • After migrating local file shares from an on-premises (Japan) cluster to CVO (Azure Korea Central) users experience slow SMB operations such as file/folder creation and rename
  • PowerShell operations on the share take approximately 900ms per operation
  • The same rename operation performed through Windows Explorer takes approximately 2–5 seconds
  • Client is connected via WiFi

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