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Where can I find the equivalent sections of a Broadcom supportshow inside a Broadcom supportsave

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Applies to

  • Brocade Switches
  • Broadcom Switches

Answer

  • Broadcom acquired Brocade in November 2017, all Brocade switch's manufactured before November 2017 are supported by Broadcom.
  • Broadcom support will request a diagnostic bundle called a supportsave with every support case.
  • NETAPP support will request a supportshow with every support case.
  • Supportshow is a human readable text dump of switch data.
  • Supportsave is a comprehensive collection of text and binary files compressed into a single file.
  • When you decompress a supportsave inside are 2 text files that hold the data contained in a supportshow.

Filename RAS_POST.TXT


errdump
auditdump

Filename SSHOW_SYS.TXT


switchshow
porterrshow
sensorshow
tempshow
fanshow
psshow
portcfgshow
sfpshow
chassisshow
configshow
zoneshow
aliasshow
licenseshow

Additional Information

 NETAPP support will request a supportshow for the initial triage and troubleshooting, then request a supportsave when opening a case with Broadcom.