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NetApp Knowledge Base

How to upload a file to NetApp

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Category:
ontap-9
Specialty:
tools
Last Updated:

Applies to

All NetApp Products

Description

This article describes the procedure that should be followed to send non-Secure data such as a core file, data collection output file (packet trace, OneCollect, or Perfstat) to NetApp Global Support.

  • This KB is only for non-secure entitled customers
  • If you are a secure SESG-entitled customer, please follow our SESG upload instructions
  • Failure to do so could cause penalties or other actions.
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